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Sales Support & Front Office Specialist

We are currently seeking a self-motivated and well-organized professional to join Ergonomia’s Commercial department as a Sales Support & Front Office Specialist. The successful candidate will join our team on a full-time basis and provide direct support to our clients as well as assist in the smooth running of the sales process. The role will also be responsible for providing support as a Front Office specialist.

Key responsibilities:

• Provide operational and sales support to the Commercial Department
• Act as a key point of contact for clients, delivering professional support and information via email and telephone
• Follow up on client accounts and support relationship management
• Maintain accurate and up-to-date records in internal systems (Soft1) to ensure efficient workflows
• Support PR initiatives, as well as the organization of events and conferences
• Prepare commercial offers and contracts, and support the management of invitations to tender
• Contribute to the achievement of team objectives related to service quality and operational efficiency

Required Qualifications:

• Bachelor's degree preferably in Business Administration or a related field will be considered an asset
• Proficiency in MS Office (Excel, PowerPoint, Word); experience with ERP systems (Soft1) will be considered an asset
• Previous experience in Sales or Customer Service
• Proficient in English

Skillset:

• Excellent communication and interpersonal skills, with strong attention to detail
• Strong organizational skills and the ability to manage multiple priorities effectively
• Ability to work cross-functionally in a dynamic and fast-paced environment
• Ability to manage confidential and sensitive information with discretion and professionalism

Why Join Us?

• Work on meaningful projects with real business impact
• Continuous training in a dynamic, fast-moving environment
• Opportunities for development and career advancement